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Terms

Terms & Conditions

These terms explain website requests, scheduling, pricing, and optional service text messages.

Requests and appointments

Submitting a form is a request for information or installation. It does not create a confirmed appointment.

We will contact you to review details and confirm scheduling. No payment is collected until your appointment is confirmed.

Installed pricing

Published pricing includes standard installation with normal access to the home’s existing water line. Unusual water conditions may require additional or specialized water treatment. Separately, unusual or underground water-line access may require additional labor, excavation, plumbing, materials or equipment. In either situation, we will explain what is needed and provide the additional cost for your approval before work begins.

Service text messages

If you separately opt in, Tallahassee Better Water may send text messages about your inquiry, requested service, scheduling, appointment updates, and related customer service communications. Message frequency varies. Message and data rates may apply.

Reply STOP to opt out or HELP for help. SMS consent is not a condition of purchase or submission. This service-message consent does not include promotional or marketing text messages.